ZyloQuest ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, share, and protect your information when you use our website, software, and services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please refrain from using our Services.
This data is submitted by you during interactions with our Services.
| Type of Data | Description | Purpose |
|---|---|---|
| Account / User Details | Name, email address, username, password, organization details. | Account creation, user management. |
| Support Interactions | Information shared when contacting support or providing feedback. | Customer assistance and service improvement. |
This information is gathered without your active input when you use our Services.
| Type of Data | Description | Purpose |
|---|---|---|
| Technical Data | IP addresses, browser type, device identifiers, OS details. | Security, performance monitoring, analytics. |
| Usage Data | Session duration, navigation paths, interaction logs. | Enhancing user experience and service optimization. |
| Cookie Data | Data collected through cookies and similar tracking technologies. | Personalization, analytics, and marketing. |
If you integrate or interact with third-party applications (e.g., cloud storage or social media), we may receive additional data.
| Source | Description | Purpose |
|---|---|---|
| Third-Party Integrations | Information transmitted from connected applications (e.g., test management tools). | Enhanced functionality and service personalization. |
| Advertising & Social Media | Aggregated data from interactions with our content on external platforms. | Audience analysis and targeted communication. |
We use the collected data to ensure a secure, personalized, and efficient experience with our Services. Our primary uses include:
Your data is shared only under specific conditions, as outlined below:
| Scenario | Details |
|---|---|
| Service Providers | With trusted third-party vendors for payment processing, hosting, analytics, and support services. |
| Legal Requirements | When required by law or to respond to lawful requests from governmental authorities. |
| Business Transfers | In cases of mergers, acquisitions, or asset sales, where data may be transferred to new owners. |
| Consent-Based Sharing | When you have provided explicit consent for us to share your information with other parties. |
Protecting your Personal Data is our top priority. We implement robust security measures to minimize risks, which include:
| Security Measure | Details |
|---|---|
| Encryption | Encrypting data in transit and at rest using industry-standard protocols. |
| Access Controls | Implementing secure authentication methods and role-based access permissions. |
| Regular Audits | Conducting frequent security assessments and vulnerability scans. |
| Continuous Monitoring | Real-time monitoring to detect and respond to potential security incidents. |
| Employee Training | Regular training programs to ensure staff adherence to data protection and privacy best practices. |
We retain your personal data only as long as necessary for the purposes stated in this Privacy Policy or as required by law. The duration depends on factors such as:
| Factor | Description |
|---|---|
| Legal Requirements | We may retain data to comply with legal obligations, resolve disputes, and enforce agreements. |
| Operational Needs | To fulfill service-related purposes and for legitimate business interests. |
| User Preferences | If you request deletion, we will act in accordance with applicable laws. |
You may have certain rights and choices regarding your personal data, including:
We use cookies and similar technologies to enhance your experience, analyze usage, and support our services. You can control cookie settings through your browser.
Our services may include links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.
We operate globally, and your data may be transferred to and processed in countries outside of your jurisdiction. When doing so, we take appropriate measures to ensure data protection as per the best practices.
Our services are not intended for individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal data from children without parental consent. If we become aware of such data collection, we will take steps to delete the information.
We implement industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure.
We may update this policy occasionally. Changes will be posted on this page with a revised effective date.
If you have any grievances regarding the processing of your personal data, you may contact our Grievance Officer at the above email. We aim to resolve concerns promptly and fairly.
If you have any questions or concerns about this Privacy Policy, you can reach us at: support@zyloquest.com